Senior Client Advisor

"JAMES PERSE IS CURRENTLY HIRING A FULL TIME SENIOR RETAIL CLIENT ADVISOR FOR OUR SOHO LOCATION

OBJECTIVE OF THE POSITION

The Senior Client Advisor is responsible for achieving all objectives set forth by the company with a focus on client development and client sales. They will set the example in areas of customer service excellence, adherence to visual merchandising standards, and operational standards. In the absence of Store Management, the Senior Client Advisor is charged with overseeing all aspects of the store and staff, when is the most senior presence in the store.

Essential Duties And Job Responsibilities

Achieve daily, monthly, and annual sales targets and key performance indicators. Establish relationships with clients and manage communication consistent with James PerseSet the example for exceptional customer service, client experience and store standardsMaintain the selling floor, merchandise. visuals and store standardsMaintain and grow existing clients and reach new prospects through networking and outreachSupport operational tasks and projectsOpen and close the store and conduct all opening and closing proceduresLocal market knowledge of clientele base and brand competitorsParticipate in special events and or projects as needed (i.e. Sample Sale, Physical Inventory, etc.)Adhere to all store and company procedures while maintaining operational and client experience excellenceAll other duties as assigned

Required Skills, Knowledge, Experience

Education

High School Diploma or GED requiredCollege Degree preferred

Experience

Prior experience in a retail/boutique store dealing with high-end goods, and clientele-oriented salesIdeally has a cultivated and established clientele followingExperience working in retail environment(s) with 7 days a week operation, which require open scheduling availability based on business needs

Competencies Required

Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the James Perse brand lifestyleStrong interpersonal and communications skills both verbal and writtenStrong independent work ethic, excellent time management skills, and high level of integrityComposure: Ability to handle customer interactions and potential issues or concerns courteously and professionally

PAY TRANSPARENCY

This position pays $20.00 per hour plus commission on personal net sales.

JAMES PERSE was founded over 20 years ago in Los Angeles, California by its eponymous designer. James’ signature design philosophy and aesthetic – the pairing of elegance and sophistication with simplicity and comfort – is borne from his passion for minimalist architecture and (as a Los Angeles native) his intimate familiarity with west coast indoor / outdoor living and the casual clothing inspired by it. This approach has been applied to each step in developing the JAMES PERSE brand, which has become synonymous with Southern California life and style.

At the Company’s inception, James’ mission was to bring an elevated look and feel to unique baseball caps and basic tees. Two decades later, the Company has expanded to producing full lines of its famously soft and meticulously constructed modern classics for men and women, as well as home furnishings, accessories, and limited edition goods. Our collections are sold in over 40 JAMES PERSE boutiques, as well as in fine department and specialty stores around the world.

Our employees are smart, creative, passionate, and service-driven individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences, and support policies and practices that prohibit discrimination against any person because of race, color, national origin, religion, gender, gender identity, age, marital status, disability, sexual orientation, or any other characteristic protected by applicable law.

JAMES PERSE offers competitive benefits packages, including health, dental, and vision insurance, life insurance, short-term and long-term disability insurance, flexible spending accounts, an employee assistance program, paid vacation, paid sick time, a retirement savings plan with company match, and a generous employee discount.

To view and learn more about our open positions visit: http://jamesperse.applytojob.com/apply/

We appreciate your interest in our company and look forward to hearing from you.

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