Salesperson

"OUR MISSIONNickey Kehoe is committed to building a category-defining and enduring company and culture. We believe in creating a sanctuary from chaos by creating spaces that are grounding and beautiful.
OUR VALUESWe believe in the necessity and value of a diverse and inclusive work environment, where employees are celebrated for their unique perspectives and our differences are seen as an opportunity to learn and grow.
We aspire to build a team of long-tenured, successful employees who love what they do. They work hard, are passionate about the company and their role, are enthusiastic collaborators with teammates, have high personal standards for excellence and accomplish important work.

POSITION SUMMARYProvide world-class, memorable customer service and create a warm welcoming environment for all who visit us. Collaborate with the General Manager, Director of Trade, and fellow sales team to achieve shop sales goals.
Share the stories of our makers and artists and our NK Collection point of view with clients - provide the “why” behind what we do and what we carry. Facilitate sales with a professional consultative approach and leverage available systems with accuracy. Remain flexible, communicative and solution focused and act as a liaison across business functions to ensure positive customer outcomes.

DUTIES INCLUDERepresent and expand the customer’s connection to Nickey Kehoe through a personable and professional demeanorAchieve monthly sales goals and maximize profitabilityDemonstrate and communicate a keen understanding of product information, furniture construction and design knowledgeSuggest additional items based on assessment of customer's needsWork directly with designers and end users to craft custom furniture orders with attention to detailCommunicate details of custom orders concisely with production teamSee sales through to completion and follow-up with the customer as necessaryDevelop customer relationships, understand their needs and taste - communicate new products arrivals, special discount opportunities and eventsActively prospect new customersAccurately process sales, memos and exchanges in accordance with company policiesUphold and maintain visual merchandising of the shop, restock and replenish as requiredRespond to incoming communications within 24 hours Communicate regularly with East and West Coast Retail Team to ensure continuity and collaborationUtilize problem-solving skills to swiftly determine the best solution to issues while remaining mindful of company policiesHelp with marketing engagements and in-store activations such as events. workshops, and salesBring curiosity. Stay in the know of trends and industry best practicesTaking on specialized initiatives that support the businessOther duties as required by your manager.
QUALIFICATIONS & KEY ATTRIBUTESHigh end custom furniture sales and customer service experienceExcellent communication skills both verbal and writtenAbility to multitask and prioritizePrompt and punctualHelpful energy and highly self motivated, with an eagerness to learn and growFamiliarity with PC platforms and strong basic computer skillsCapable and driven to quickly learn new technologies and continually upgrade current skillsetFlexible and positive attitude; able to work independently and within teams; reliableAvailability to work weekends is required
As an Equal Opportunity Employer, it is our highest priority that no employee or applicant is discriminated against on the basis of race, color, gender, national origin, sexual orientation, gender identity or expression, citizenship, veteran status or any other characteristics protected by law.
Upon request to hr@nickeykehoe.com and consistent with applicable laws, Nickey Kehoe will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.
The annual salary range for the Sales Associate - NYC Parlor role is $65,000-$78,000.
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