Retail Account Executive

"KEY PURPOSE OF THE ROLE
The Travel Retail Account Executive plays a key role in supporting the expansion and operational execution of Bremont’s Travel Retail business across North America, including Cruise, Portside, and select Wholesale accounts. This is a highly dynamic, fast-paced role that requires the ability to manage multiple priorities while also executing required administrative, coordination, and reporting tasks accurately and on time. Success in this position depends on clear communication, strong organization, personal accountability, and consistent follow-through. The role works closely with Sales, Operations, Marketing, and HQ teams to support the region’s commercial objectives and brand standards.
KEY RESPONSIBILITIES
1. Training & Brand EngagementCoordinate the scheduling of training sessions, confirming availability with retail partners, onboard teams, and internal stakeholders.Support the rollout of training materials and training sessions for retail staff, onboard media teams, and store partners, ensuring deadlines and deliverables are met.Assist in monitoring brand knowledge, service standards, sell-out performance, and warranty registrations, ensuring data is accurate, complete, and submitted on time.Maintain clear records of training activities, attendance, and outcomes.
2. Merchandising & POS SupportCoordinate the distribution and implementation of visual merchandising guidelines and POS materials across stores, ships, and events.Ensure brand display standards are executed accurately and consistently in line with Bremont guidelines.Proactively identify and flag execution issues, missing materials, or discrepancies, and follow through until resolved.Assist in identifying best sellers and region-specific product needs to support commercial decisions.
3. Brand Activations & EventsSupport the planning, logistics, and execution of brand activations, pop-ups, and trunk shows.Coordinate with contractors and freelance brand ambassadors on scheduling, briefing, and onsite requirements.Ensure post-event actions, reporting, and expense submissions are completed accurately and within agreed timelines.Maintain clear documentation and summaries following each activation.
4. Partner CommunicationServe as a reliable point of contact for daily communications with Travel Retail partners (e.g., OBM, PPI, cruise retailers).Communicate clearly, professionally, and proactively with partners and internal teams.Escalate issues when needed and ensure requests and action items are followed through to completion.Support incentive programs and partner marketing initiatives with consistent coordination and execution.
5. Opportunity Development & Internal SupportContribute research and analysis to identify new Travel Retail and Portside opportunities.Support the Director of Travel Retail with sales coordination, product allocations, and regional initiatives.Assist with U.S. wholesale training efforts and cross-channel projects as required.Take ownership of assigned tasks from start to finish, providing updates without being prompted.
PERSON SPECIFICATION
Experience & BackgroundProven experience in sales, account management, or business development, preferably within Travel Retail, Cruise Retail, Wholesale, or luxury consumer goodsExperience managing existing accounts while also supporting new account development and expansion opportunitiesExperience working with multiple partner types (retailers, distributors, cruise operators, vendors)Experience coordinating training, merchandising, activations, and commercial initiatives across accountsExperience working cross-functionally with Sales, Marketing, Operations, and external stakeholders
Sales & Commercial SkillsAbility to manage and grow existing accounts through strong relationship management and consistent follow-throughExperience supporting new account development, prospecting, and onboarding activitiesStrong commercial awareness, with the ability to identify opportunities, flag risks, and support revenue growthComfortable supporting sales initiatives, product allocations, incentives, and promotional programsAbility to track activity, performance, and outcomes to support commercial decision-making
Skills & CapabilitiesStrong organizational and time-management skills, with the ability to manage multiple priorities simultaneouslyExcellent written and verbal communication skillsAbility to follow instructions accurately while operating independently when requiredComfortable balancing field-based sales activity with administrative, coordination, and reporting responsibilitiesProficiency in standard business tools (Microsoft Office, Word, PowerPoint, Excel)
Behavioral AttributesHighly reliable and accountable; consistently delivers on commitmentsProactive, responsive, and clear in communication with partners and internal teamsDetail-oriented with a strong sense of ownership and follow-throughAdaptable and comfortable operating in a fast-paced, evolving business environmentProfessional, collaborative, and solutions-focused in approach
Personal ApproachSales-minded and commercially driven, with a relationship-led approachComfortable taking direction while also exercising sound judgmentWilling to take ownership of accounts and initiatives from start to finishPositive, hands-on attitude with a strong work ethic
WORKING ENVIRONMENTMonday to Friday, 9am–5pm, with flexibility requiredTravel and weekend/event work as required by the businessHome-based role with regular interaction across teams and time zones
INTERVIEW PROCESS
Stage 1Telephone or video introduction with Director of Travel Retail and Brand President
Stage 2In Person Interview with Director of Travel Retail and Brand President
We are dedicated to creating an open and inclusive working environment, and this starts with our recruitment practices. We try to ensure that everybody who is interested in joining our team has equal opportunity and ability to start that journey with us. We intend to have flexible and accessible hiring practices and will make every attempt to adapt to your needs throughout. We welcome any requests for adjustments in our processes."