Benefits & Perks
Summary
ripple⁺ is a fast-growing wellness brand creating clean inhalables and home fragrance products.\nThis role oversees global fulfilment, inventory accuracy, and supply chain systems to support scaling operations.
What You'll Need
- 3+ years experience in operations, supply chain, logistics, or fulfilment management
- Strong understanding of international freight and 3PL performance management
- Experience working with e-commerce platforms and warehouse management systems
Job Description
"About ripple⁺ ripple⁺ is a fast-growing wellness brand shaping the future of clean inhalables and modern home fragrance. With a global customer base and a diverse, innovation-led product range, the business is expanding its operational footprint across the UK, EU, and USA. As the organisation scales, we are strengthening our end-to-end operational capability to ensure speed, consistency, and excellence across all supply chain and fulfilment activities. This role will sit at the centre of that effort, providing hands-on ownership across logistics, inventory, and warehouse management systems operations. Role Overview This is a full-time, on-site role located in Greater London for a Logistics and Distribution Executive specialising in Logistics & Supply Chain. The ideal candidate will lead initiatives to enhance the efficiency and effectiveness of logistics and supply chain operations, working to optimise processes and implement solutions to improve performance. Responsibilities include analysing the warehousing workflows, managing supplier relationships, coordinating with internal teams, and ensuring a robust supply chain. The role will oversee critical operational workflows across global fulfilment, inventory accuracy, and systems integration. Working closely with internal teams and our UK & international fulfilment network, the role will focus on improving reliability, efficiency, and scalability as the business continues growing. This is a key position for someone who excels in structured problem solving, thrives in detail-oriented environments, and can create operational clarity in a fast-paced setting. Key Responsibilities Global Logistics OversightEnsure timely and accurate dispatch across UK, EU, and USA fulfilment centres.Maintain strong relationships with couriers, freight forwarders, and logistics partners and resolve any logistical issues as they arise.Assist with import & export documentation, including dangerous goods.Support continuous improvement in delivery performance, cost control, and SLA adherence.
Fulfilment Network ManagementMonitor daily operational performance across multiple fulfilment centres.Ensure consistent outbound quality checks, inventory accuracy, and order processing standards.Review fulfilment KPIs, identify issues, and propose corrective improvements.
Inventory Control & ReplenishmentMaintain accurate inventory reporting across all warehouse locations.Coordinate replenishment cycles in partnership with suppliers and logistics providers.Lead regular stock audits and implement improvements to reduce discrepancies.
Systems & Process OptimisationSupport the implementation and refinement of operational systems, warehouse integrations, and data accuracy.Work with technical and commercial teams to improve internal operational processes.Develop documentation and operational guidelines to standardise workflows across regions.Experience with process building, systems implementation, or technical integrations such as ERP and EDI.
Cross-Functional CollaborationPartner with internal and external departments to facilitate smooth operations.Provide insights on operational performance, cost implications, and supply chain risks.Support new product introductions by coordinating inbound timelines and fulfilment readiness.
Experience & Skills3+ years’ experience in operations, supply chain, logistics, or fulfilment management.Strong understanding of international freight and 3PL performance management.Experience working with e-commerce platforms and warehouse management systems.Solid logistics management skills with a structured approach to problem-solving.
What We OfferA collaborative, high-growth environment with ownership and autonomy.Camden-based HQ with full-time office working.25 days holiday per year, excluding Bank Holidays.Monthly well-being allowance.Regular team events and socials.
Interview ProcessInitial callPractical taskIn-person interview in our London office
NO AGENCIES THANK YOU
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