Benefits & Perks
Full RemoteHealth InsuranceEquityUnlimited PTO4-Day WeekVisa SponsorshipSigning BonusProfit SharingAsync FirstTimezone Flexible
Summary
High-end women's fashion e-commerce brand.\nHandle customer inquiries regarding orders, returns, and products via email, phone, and chat.
What You'll Need
- Handle customer queries via email, phone, and chat
- Assist with orders, returns, and refunds
- Maintain records and escalate complex issues
Job Description
"Key Responsibilities
Handle customer queries via email/phone/chat Assist with orders, returns & refunds Provide product information & ensure customer satisfaction Maintain records & escalate complex issues when needed
About Company: Outcast is a high-end e-commerce fashion brand - a one-stop destination for all your fits. We at Team Outcast work really hard to keep our collections up to date so that we never go out of style. We vow to give our customers the best & hassle-free experience in terms of our user shopping experience, products, customer service & support."